Leverage Ballast’s 24/7 monitoring, ITIL based processes and advanced technical expertise to consistently improve your IT reliability and security. Our remote monitoring and management services improve the reliability, availability and security posture of your business. Let us handle the day to day operations, while your team focuses on your critical business initiatives.
Availability Monitoring, Performance Monitoring, Incident Management, Problem Management, Configuration Back-up Management, and Change Engineering
Availability Monitoring, Performance Monitoring, Incident Management, Back-up Management, Automated Patching and Change Engineering
Hardware Performance Monitoring, Remote Control, Asset Information and Automated Patching
Threat Analytics and Log Analysis, Pattern Recognition, Data Analytics and Orchestrated Response
Machine Learning/Artificial Intelligence EDR, Detection and Mitigation of End Point Threats
Monitoring of Botnets, Hidden Chat Rooms, Private and Black-Market Websites, IRC Channels and Social Media Platforms for Credential Compromises
Employee Cyber Security Training, Phishing Campaigns and Iterative Progress Reporting
Ballast utilizes detailed ITIL based operational processes to monitor alert, notify and drive your incidents to the fast resolution possible.