Workstation Security Management

Comprehensive Endpoint Security

Modern notebook computer with future technology media symbols
Your workforce is everywhere. With the increase in remote and hybrid work, traditional workstation management and security approaches no longer work effectively to manage and secure endpoints. Ballast’s workstation security services focus on your end-users and their workstation security, no matter when they are- remote or in the office. We monitor, patch, and constantly scan your workstations using industry best practices and modern automation tools to ensure your assets are compliant and constantly protected against cybersecurity threats.

Your IT team will have full access to our technology stack including our deployed Remote Monitoring and Management (RMM) tools. This enables you to better plan, know your inventory, and support your end-users at a fraction of the cost and effort of deploying your own tools.

Service Benefits

Gain visibility

Understand your deployed inventory of workstations and laptops

Remotely monitor and manage

Your workstations with our tools

Malware protection

Advanced End Point Detection and Response Technology

Proactive patch management

Aligned with your needs and industry standards for protection and compliance

DNS filtering

Prevents malicious website access

Service Benefits

Gain visibility

Understand your deployed inventory of workstations and laptops

Remotely monitor and manage

Your workstations with our tools

Malware protection

Advanced End Point Detection and Response Technology

Proactive patch management

Aligned with your needs and industry standards for protection and compliance

DNS filtering

Prevents malicious website access

Workstation Monitoring

Active monitoring of workstations including hardware components, operation systems, and application processes along with remote access control, enabling efficient centralized support. 

Patch Management

Proactive patching of workstation operating systems to update features and protect against cyber threats.

Managed Endpoint Detection and Response (EDR)

Advanced malware protection is managed by our experts 24x7x365.

Asset Management

Full visibility and reporting into your active workstation and laptop inventory, including systems information such as hardware, operating systems, and installed applications.

Our Team Is Your Team

Our Technical Operations Center (TOC) and Engineering Team members become part of your team. We provide 24x7 services for your business across multiple technologies and equipment manufacturers. We do the heavy lifting by monitoring and reacting to critical issues, so your team can focus on projects and initiatives that move your business forward. We will work with your vendor partners and OEMs to make sure you get the quality service that your business deserves

Security Focused Managed Services

Everything we do is focused on modernizing, optimizing, stabilizing, and securing your technology environment. Our focus is not just day-to-day operations; we focus on continuous service improvements, capacity planning, change management, and the security of your systems.

Our Methodology

Our ITIL based methodology includes a mature 5 phase service transition process, refined service operations procedures, and a consistent rigor focused on continual service improvement. Service management is critical to our delivery to you, and we constantly share key performance indicator metrics and make recommendations to ensure a strong partnership with your business.

How Your Business Benefits from Managed Services

Today, businesses across all industries heavily rely on technology to drive their organization and are investing heavily in new technology to gain a competitive edge while increasing the efficiency of their operations.

MacOS Security Vulnerabilities and the Need for EDR, Patch Management, and RMM Tools

As more and more people use Macs in business environments, the types of malware targeting Apple products have become more advanced with more criminal campaigns targeting Mac users. In this blog post, we will review why Macs require Endpoint Detection and Response (EDR) software, proactive patch management, and a strong Mobile Device Management (MDM) platform to ensure robust security.

How to Save Time and Money for Your Business with Advanced Managed Services

Businesses of all sizes face unprecedented technology and security challenges in 2023. At the same time, businesses are investing in technology to deliver increased profits with reduced costs. This is where outsourced managed technology and security services come into play.

How Your Business Benefits from Managed Services

Today, businesses across all industries heavily rely on technology to drive their organization and are investing heavily in new technology to gain a competitive edge while increasing the efficiency of their operations.

MacOS Security Vulnerabilities and the Need for EDR, Patch Management, and RMM Tools

As more and more people use Macs in business environments, the types of malware targeting Apple products have become more advanced with more criminal campaigns targeting Mac users. In this blog post, we will review why Macs require Endpoint Detection and Response (EDR) software, proactive patch management, and a strong Mobile Device Management (MDM) platform to ensure robust security.

How to Save Time and Money for Your Business with Advanced Managed Services

Businesses of all sizes face unprecedented technology and security challenges in 2023. At the same time, businesses are investing in technology to deliver increased profits with reduced costs. This is where outsourced managed technology and security services come into play.

Let's Get
Started

We help keep your company, end users and data protected.

Connect with us to learn more about how we can help you modernize, optimize, stabilize and secure your technology investments.