Over the years our advisors have helped hundreds of businesses improve their IT services. Ballast advisors provide executive bandwidth, fresh ideas, and industry best practices to instantly advance your team's capabilities. Ballast advisors serve as the catalyst for change and innovation in your business. We challenge and guide your team to refine, economize, and perfect your IT Solutions.
Technology roadmap aligned with quick wins and long-term business initiatives
Analysis and process engineering that drives efficiency by solving work quickly with the best resource
Implement best practices for repeatable and measurable quality throughout your organization
Minimizing resource costs while improving quality of products and services
Highly skilled shared CIO/CISO resource with flexible cost options
Detailed review of technology value with ROI, integration strategy and roadmaps
We perform detailed discovery to gain an understanding of your business and identify areas that need focus
Our advisors leverage experience across hundreds of businesses as we lead transformation initiatives
We prioritize quick wins and initiatives that rapidly transform your business
We lead project activities, build consensus and drive aggressively to achieve results
Deliverables are set, and results are tracked and measured with industry standard OKRs and KPIs
Success metrics are reviewed and continuous service improvements are implemented
Advisory Services & Consulting - Optimization
Need - A fortune 500 international media and entertainment company needed guidance in re-structuring and optimizing their technical service operations.
Solution – Ballast provided a plan that transformed the company's IT and broadcast operations model leveraging modern industry best practices. Ballast also provided thought leadership, implemented process improvements, lead staffing re-structuring, designed system enhancements and implemented strong analytics that enabled the customer to improve their IT services.
Outcome – The customer decreased IT operational spend by 15%, by implementing industry best practices. The client now resolves incidents faster with the best technical resource at the lowest cost. Actions became measurable and operations continues to improve with strong analytics.
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